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Guest Discussion with Mark Warschauer on NIFL-Technology, February 5 - 23, 2001

From: "Hacker, Emily" <EHacker@fegs.org>
Date: Thu, 25 Jan 2001 11:52:18 -0500

Mark Warschauer, our upcoming guest, has agreed to subscribe to the list for the two week period, Feb. 5 - Feb. 16, to give us a chance for an open-ended discussion. He did send me three questions (below) that he thought could serve as a framework for our discussion, in addition to the questions that a few of you have already suggested. I also think it would be very helpful if everyone planning to participate in the discussion with Mark reads one of his articles, to get a sense of his background and approach to integrating technology into instruction. The article I'd recommend - because it provides a good overview and is not too long - is "An Electronic Literacy Approach to Network-Based Language Teaching," by Mark W. and Heidi Shetzer, online at http://www.newtierra.com/nblt.html

* Are new information & communication technologies (ICT) changing the goals of adult literacy education, i.e., has what it means to be literate changed?

* How can we best make use of ICT to help reach adult literacy goals (whether new goals or traditional goals)?

* Does ICT only come into play when considering "advanced" literacies, or do we also need to consider ICT for basic literacy students? And if so, how?

During the discussion period with Mark (2/5-2/16), anyone posting messages on OTHER topics please make sure to label the subject line of your message accurately, so those following the discussion can stay within the discussion thread more easily.

From: Mark Warschauer <markw@uci.edu>
Date: Mon, 5 Feb 2001 13:13:33 -0500 (EST)

Greetings, Emily Hacker had invited me to join your list for a couple of weeks to discuss issues related to technology and literacy (see her message below). I just thought I'd say hello and let you know I'm here. I would be interested in hearing about people's thoughts, ideas, and experiences on any of the issues mentioned below, or other related topics.

From: Tom Stuart (tstuart@wls.lib.ny.us)
Date: Tue Feb 06 2001 - 16:14:20 EST

I found the following passage near the beginning of "An Electronic Literacy Approach to Network-Based Language Teaching", by Heidi Shetzer & Mark Warschauer to be provocative:

"...while previously educators considered how to use information technology in order to teach language, it is now incumbent to also consider how to teach language so that learners can make effective use of information technology. ..."

It seems to me dialogue around that premise is critical. I'd like to hear that notion examined closely. Is it really "Incumbent"? And what do we mean by "effective use"? for starters. There are some pretty fundamental means-ends and "who decides" issues here, it seems to me.

From: Mark Warschauer (markw@uci.edu)
Date: Tue Feb 06 2001 - 16:51:15 EST

Good questions, Thomas. By the way, my approach to this issue stemmed not from any philosophical or moral belief, but from my own research with immigrant and minority students in Hawai'i. Many ESL and language teachers were operating under this concept of "Computer-Assisted Language Learning" (CALL), i.e., the notion that they were using computers to teach language better. However, from the learners' point of view (based on extensive interviews), they felt that mastery of information and communications technology was a very important goal in and of itself (rather than just a means for learning language or other subject matter). Of course that varies according to the situation, and there may be some learners who do not consider that goal incumbent. And, as you point out, that still leaves undefined what "effective use" means (but I would guess that that can't be defined outside of specific contexts). I'd be curious what it (effective use) means in the context that list members are teaching/working in...

From: Nancy Hansen (sfliteracy@mcleodusa.net)
Date: Tue Feb 06 2001 - 17:26:20 EST

Welcome as a guest to the NIFL listserv, Mark Warschauer. I administer a community-based literacy council and am interested in a dialogue about the idea that the technology of which you write could be the literacy of the future.

Also,Tom Stuart brought attention to the following provocative statement:

> I found the following passage near the beginning of
> "An Electronic Literacy Approach to Network-Based
> Language Teaching", by Heidi Shetzer & Mark Warschauer
> to be provocative:
>
> "...while previously educators considered how to use
> information technology in order to teach language, it is
> now incumbent to also consider how to teach language
> so that learners can make effective use of
> information technology. ..."
>
> It seems to me dialogue around that premise is critical.
> I'd like to hear that notion examined closely. Is it really
> "Incumbent"? And what do we mean by "effective use"?
> for starters. There are some pretty fundamental
> means-ends and "who decides" issues here, it seems
> to me.

Tom, I would liked to have you tell us what *you* think "Incumbent" says to those of us in the literacy field. I question whether or not the learner has the capability to show "effective use" of technology. Isn't this truly an issue when we start talking about adults whose limited knowledge of technology cannot even begin to happen if we aren't going to even teach the basics of computer use *first*.

And you are right? Who is going to make the decision about where and what the information highway reveals to an adult learner? I would like to address the following topic:

* Are new information & communication technologies (ICT) changing the goals of adult literacy education, i.e., has what it means to be literate changed?

Reading just the 1st 5 pages of your short 13 page document I can already see where the problems will lie for the illiterate elder adult of today and the future. Short and sweet. Simplistic and plain English certainly isn't the way this publication is written.

Jumping onto the Internet may be easier for those who have the skills to do so ... to tap "the electronically-stored information in the world" which is written in such difficult to understand language and impossible to read fonts that they cannot get past the first paragraph and make sense of the piece. Are we operating thinking realistically? Do we really understand who the illiterate adult *is*?

I question whether or not the adult who is at the lowest of low level literacy skills will see the door to their Right to an Education close on them **again.** I also sense that there are some providers who may choose to turn their backs on the older learner who just wants to be able to read to improve themselves and increase their ability to do such tasks as read a street name or find a business on that street. A person doesn't need the information highway to do that.

Are we, as educators, ready to accept that there are many, many adults who are not even close to having descent enough skills to dare the study of "communications technologies" quite yet? Will we be willing to allow them the space to grow *toward* the technology goals or will we not? Are we bulldozers?

Yes, I believe there is a prevailing need for computer literacy skill development -- for some adults. I believe also that the huge world out there awaits them, but I believe that an adult who is 45-60 years old, who never even typed on a high school typewriter nor witnessed the boom of computer technologies in the CLASSroom will want and require us to help them take it one step at a time.

You see the lap of literacy instruction in the Laubach materials we use right now teach us to teach the learner to "learn to read" as the first step and then gradually with the help of the materials and the one-to-one attention the learner receives, "read to learn" is the next step. That concept is already there. But it is in more simplistic terms.

I hope that the change in literacy goals that prevails will not be to push the learner in the direction that *we* want them to take instead of letting them *choose*. If the learner is ready for the three broad levels of electronic literacy skills as described (communication, construction and research) let's be the persons to open that opportunity up for the learner who is so prepared. But those adults aren't any of *my* literacy students!

I feel as though you are trying to direct this extensive "read to learn" environment to illiterate adults who are ill-prepared to jump into the ocean quite so deeply. When *I* learned to swim, I went to the shallow end of the pool. I realize that some jumped off the deep end of that pool and thought nothing *of* it. But we are not all alike. Nore do we all use the same tools. Some of us drown in deeper water.

Communication for an adult with limited 0-3 grade reading skills (which by the way, includes verbal communications skills as well) is not going to allow the learner to move directly to "computer-mediated communication" as described in the "Electronic Literacy Framework" section of your publication, I predict.

You also wrote of learning "stylistic and sociolinguistic features" in order to participate in a conversation. Think of the man or woman whose memories of reactions in an overwhelming educational environment is to withdraw from the group, when confronted with giving an answer to questions they weren't sure how to answer. How do you supose this same illiterate soul, albeit now grown to adulthood, will participate on-line? And here they can't even see the *faces* of the conversationists ... all they see are those nasty letters flying like crazy across the screen, too small, too long, too many vowels, too quick .... Do you really think they will adapt "sociolinguistic features"?

For people whose thoughts even *keep* up with their fingertips, it may be a great tool. For those who need to look up every other word of a short phrase in order to even *write* it with a lead pencil they can **erase**, this effort is not going to fare well in a chat environment, would you agree?

Video? Audio? Yes this might make this whole possibility plausible ... Or at least it might become a *thought* for the adult with learning disabilities. But I do not see the typical adult with needs for literacy skill development who I serve being able to even survive in what you are describing.

In another part you wrote about the collaborative team effort of the Web writers. Footnotes ... links ... traditional texts ... "dynamic form of interaction". Amazing. I train volunteers to teach their adult how to write their very first grocery list. Footnoting huh. Won't even be of interest to the above adult. The illiterate adult will be overwhelmed and squashed quickly by the hiarachy of intelligences they imagine exist out there in cyberspace. They'll picture themselves a gnat on the screen. Splat!

The question I have for you is whether there a chance that the days of volunteerism in teaching literacy will be over? Worse than that, is the truly illiterate adult going to be shut out and forgotten in our drive to strut forward today's technological advances as THE answer to education?
I would welcome comment.

From: Mark Warschauer (markw@uci.edu)
Date: Tue Feb 06 2001 - 17:43:17 EST

Thanks for your excellent points, Nancy. I should point out that this particular article was written principally in regard to changing academic literacy skills, for example for ESL students in university courses. I welcome thoughts from you and others as to which of the ideas are applicable in the kind of introductory literacy courses that you teach for non-reading adults. According to you, very little of these ideas are applicable in that context -- and I'm in no position to disagree with you. In other words, please don't think that I'm trying to impose a particular model for the kinds of learners that you teach. Let me hear from you instead in what ways technology is (or is not) useful in YOUR contexts....

From: Tommy B McDonell (tommy.mcdonell@nyu.edu)
Date: Tue Feb 06 2001 - 19:33:18 EST

Mark, welcome to NIFL. This is Tommy McDonell from NYC.

I think unfortunately that how we judge a program that integrates technology into language learning depends as Mark says on who you are or who your program is.

I just came from meeting with a program in NYC that is just setting up its first small computer lab and is looking into technology integration. This program has taught ESL for 40 years. However its board of directors were not pleased when the offices got computers because they believed that they weren't teaching ESL but computers. And many funders are the same.

I firmly believe that one reason my own non profit did not get funded was because people thought we were teaching computers and not ESL. Yet had I written that we wanted money to incorporate sustained silent reading as Krashen suggests, that might have gotten funding.

While I believe that technology use leads to greater self esteem, I believe that what is most important is that people involved in classes using technology (not just the Internet, but using computers with Microsoft Office etc.) speak more English in these classes, write, more and read more. This is the research I am involved with now with Miriam Eisenstein Ebsworth of NYU. I am however doubtful of many of the 'acclaimed' software packages that claim this increased use of English.

However, Mark, I wonder about what effect using the Internet has on second language reading. I wonder if the amount of multiple hyperlinked texts (certain pages seem to have more worked linked than not) leads to cognitive overload. And I wonder how in the programs you've worked, you prepare students for the reading they do on or over the Internet.

I also wonder how we as educators of second or foreign language learning not only evaluate programs that incorporate technology but decide that technology is not always the appropriate tool.

Sorry to have rambled.....By chance will you be at TESOL?
Thanks for being here.

From: Nancy Hansen (sfliteracy@mcleodusa.net)
Date: Wed Feb 07 2001 - 14:44:42 EST

You wrote in the last part of a sentence: Paraphrasing here - I don't mean to "....impose a particular model for the kinds of learners that you teach. Let me hear from you instead in what ways technology is (or is not) useful in YOUR contexts."

I was so glad to read the above comment, Mark. It's a good thing that you feel this is an *option*, rather than a "have to do" for volunteers in various literacy efforts, because it just isn't going to fit the truly illiterate student *I* don't think. (See below an example of the type student a literacy council serves.)

Another point here is the following statement about literacy instruction: You wrote that I should understand that the document I was reading was "...principally in regard to changing academic literacy skills, for example for ESL students in university courses." How do you see this technology literacy skill development being offered as an option when it comes to the typical adult with low level literacy skills rather than being at a college level for their base of knowledge?

It was really ironic. At the exact moment that your e-mail rolled into cyberspace and entered the Inbox in this computer, an African woman and her Tutor sat right **here** at this computer.

This first-time New Reader had never explored the Internet and had expressed a desire to her Tutor volunteer for some very basic typing/computer skills. She is on a job search since she's been laid off from her job. She feels she can't access further vocational job training because she has such limited reading and computer skills.

If she is the typical ESL learner for our area, the "communications technology" is way above her capabilities. Here's what transpired: Since it was the first time at this computer program for both of these volunteers, I sat with them. They will work independently their next session. Here's the way we worked with the educational experience for her: The ESL student was given three choices and she chose to explore the Internet.

She needed assistance using the mouse for the first time, opening the Netscape homepage and identifying *some* of the different options (news and otherwise) on that page as a starter. She also needed help with our bookmarks and finding her favorite radio station's website. (Note: "some" because this learning experience is ongoing and will be picked up when she returns in two weeks.)

We opened her radio station website and found five news stories headlines consisting of 2-4 words@ from which she could choose to read aloud. The goal was to learn some new words as well as learn about community issues that were on-air today. She could not read the headlines. With a little help she read them. She did figure out that when the arrow turned to a hand, she could click on the blue wording below the headline of interest. We selected one article that was read to her.

Learners who can surf the net and locate the world of technological communication plus the pools of knowledge available are far more advanced than this ESL learner I'd say. Several of our pairs come in and explore websites at the descretion of learner and volunteer as they set goals.

As an example last week one of our tutors brought a talking website she'd identified and found it to be very worthwhile. Yes. Her learner was "reading to learn." *Some* day both of these types of learners may gain a little more ability to "do chat" etc, but certainly not in the immediate future for either in my opinion.

So much for my comments. Anybody have anything different to say?

From: Tommy B. McDonell (tbr202@nyu.edu)
Date: Wed Feb 07 2001 - 15:25:58 EST

Illiterate in English or in their own language? I think there is a big difference between what folks can do....

I have a feeling I'm reading these entries in reverse order but...at LEAP beginning students did use the computer, the Internet and a bit of word processing. We didn't teach them to type though. They got a bit of the learning the mouse and the parts of the computer. They had to eventually say it to the next person...i.e. This is the mouse, this is a monitor etc. Kind of a computer/tpr exercise.

But when they got on the Internet, if the English was too difficult they went to sites that had their language to begin with. Then they went to children's sites. They emailed people in their class or in our evening or day program. And they got 'hooked'. It wasn't JUST that computers and the Internet gave them that feeling that they were doing something they know others do, but it was fun. And every day they, the beginners, but all of our students, spent an hour in the day or 45 minutes in the evening using
computers, Internet, email etc.

BUT this technology was Integrated into their lessons, they weren't used just for the reason to use technology. A class might look at comparative and superlative and then look up the tallest buildings in the world, take notes, and then graphically represent that info through Excel's wizard.

I've heard when my colleague, Janet Burroughs, and I have spoken about this and done the lesson at conferences such as ALT that "oh our students couldn't do this, yours must have been....". BUT I don't know about that. I think a lot depends on how you incorporate the technology into the lesson.

BUT I agree that technology doesn't work for everything. But some lessons are more fun and therefore more motivating with technology (not just the computer and Internet). And when motivated adults will (and kids too) spend more time learning.

Its sad but a lot of us stop having fun in 'schools...all the way to doctoral programs...' after 3rd grade....

Alas, LEAP closed due to funding and I miss it...AND I don't think our students were any different than other programs, we had all different types. But I think our philosophy of teaching ESL was different....

From: pmcnaughton@alphaplus.ca
Date: Thu Feb 08 2001 - 11:53:08 EST

I would like to respond to discussion about use of computers for facilitating adult literacy and ESL literacy instruction.

1985 - 1990 - I first started using a computer with adult literacy students in the Canadian Arctic - southern Baffin Island to Inuit learners functionally illiterate at equivalent grade 0-3 levels. The greatest success was with the lowest level student who had always fantasized about working in an office.

Unable to get enough computer time (on our 1 computer) we set up an old electric typewriter so she could continue to work on her keyboarding skills between computer sessions. She focused so much on letters and words and getting things perfect she almost began to absorb literacy skills like osmosis.

1990 - 1995 - I was hired to run the first computer lab in 1990 at a school board in Ottawa, Ontario (Canada) for adult literacy and ESL learners. The pace was phenomenal - 20+ classes a week, all adult literacy and ESL classes required to go for 1-2 periods a week. (Eventually multiple computer labs were set up at various sites.) The greatest strides I believe were made by the adult literacy and ESL literacy students at the lowest levels - (I taught many beginner ESL classes filled with newcomers, mostly women aged 30-60 with no more than a dozen survival sentences in English and no first language literacy.) THEY LOVED IT - ALMOST UNANIMOUSLY. The gains they made in learning by working to find individual letters to type out at first just their name and address, and slowly individual words, phrases and sentences they were learning in class - well it was amazing. After more than 16 years in adult education I can't think of anything I've done that was more satisfying. The women (and men) would line up to get their print out - and as their oral skills developed they would clutch my hand and tell me they were going to show it to their son or daughter or husband and prove that they were learning important things - that they were not stupid.

The most difficult students in ESL I found were those at high academic levels, with extensive computer backgrounds (engineers, programmers etc.) who didn't want to be waste precious language learning time in a computer lab. If their teacher wanted an assignment word processed they would do it at home thank you very much and give it to her. They didn't want to be included with other students in their class and be taught the fundamentals all over again. Understandably. Thus evolved more specialized classes and options for the variety of learners.

Now I manage a new on-line literacy site called AlphaRoute - just launched for use in Ontario, Canada adult literacy programs - with a comprehensive set of learner tools, supports and curriculum including on-line curriculum, email, café discussions, mentor supports etc. etc. We know through our research pilots that learners find it a) very empowering b) effective for learning c) enables them to overcome many barriers which they face in accessing traditional delivery programs and the list goes on and on. If anyone would like to see the research report or a demo of the site please go to http://alphaplus.ca and click on "AlphaRoute" on the sidebar. We launched the English and French AlphaRoute sites this past September and next September we will be launching the Native AlphaRoute and Deaf AlphaRoute site.

I'd love to hear what you think. You can email me directly at
pmcnaughton@alphaplus.ca

From: O'Connor, Susan (S.Oconnor@BrooklynPublicLibrary.org)
Date: Thu Feb 08 2001 - 12:31:41 EST

Good afternoon:
I would like to Echo the above findings. At the Brooklyn Public Library Literacy Program we use state of the art technology with adult new readers and writers. Our 700 adult students range from non-readers to about a fifth grade reading level. Literacy is about freeing communication skills and the stories that are within us and the ability to share with others. We have found that a project based curriculum that focuses on writing and reading has successfully been launched by a thorough integration of technology into the process. Adult new readers are immediately given computer appointments. Fully 90% of the 700 students regularly use technology. In each of the six centers, students, tutors and staff have access to an array of technological resouces which includes IMACs and G3's networked to T1 lines that provide instant access to the Internt, on-line library catalogues and access to databases, TV, VCR, monitors, cassette players, digital cameras, projectors, enhanced software, video and audio collections. We have published a guide to Technology Use, it is called the Technology Toolkit and has tried and true lesson plans to use with adult new readers. In the last fiscal year, student computer use was 19,909 hours which exceeded our projections by 20%. Technology is for everyone and everyone can use it. That is our message.

From: Bennett, Gina (BENNETT@cotr.bc.ca)
Date: Thu Feb 08 2001 - 15:42:53 EST

I, too, would just like to confirm Pauline's message about the value of using computer technology for adult literacy learners. My institution -- College of the Rockies in Cranbrook, BC (Canada) -- was one of the research pilot sites mentioned in Pauline's note below. I can testify that many of the students involved in our pilot had very low literacy levels (i.e. low in both text literacy & computer literacy). They LOVED the alpharoute project and were, indeed, empowered as a result of their participation (Hey,
Pauline; any word on when we can get AlphaRoute out here in BC???)

As a computer literacy instructor, I have a number of students with disabilities (both mental & physical) plus some ESL students, elderly students, and others who never thought that the computer could become a part of their lifelong learning. Our computer class is very much a social environment & the learners soon see the computer as a powerful communication tool. In my experience working with this special learner audience, so much depends on the instructor's enthusiasm, patience, and knowledge of the incredible wealth of resources available for low literacy learners.

From: Eileen Trainor (et02@swt.edu)
Date: Thu Feb 08 2001 - 18:49:38 EST

I agree. Some of us have learning differences. In addition, the generations younger than the boomers are largely visual learners due to the advent of TV and video.

When using a computer, you are creating, inputing, and viewing--I think that is a major reason it works. The more ways we can engage learners, the better. Many students may not speak English well, but they know they want to use the computer.

I sometimes encounter more resistance from the teachers than from the students.

These are my views and I am no expert.

From: Tommy B McDonell (tommy.mcdonell@nyu.edu)
Date: Thu Feb 08 2001 - 19:42:15 EST

I agree with your comment about I sometimes encounter more resistance from the teachers. At technology conferences, such as the Adult Literacy and Technology Conference that Emily and I attended last year, there are the believers. Occasionally at TESOL there are people that do integrate tech in the classroom. But in between these groups are the "oh my students could never do that". I'm never sure if people think that because they can't do it or if they think their students aren't 'smart'. I'd prefer to think the former.

From: fzparkin@wanadoo.es
Date: Fri Feb 09 2001 - 13:33:19 EST

I think Nancy's posting on the issue of "incumbency" posed an interesting point of view, but I would like to tell you about something I have observed in one of the branches of the Queensborough Public Library in New York City, which provides service to immigrants from at least thirty different countries. It is usual to see a new person, accompanied by a friend who already knows his way, sign up for twenty minutes on one of the computers. He sees for the first time how to open a hotmail account and how to send an e mail message to family and friends back home.... I think that the motivation produced by this first encounter is enough to spark an interest in further and broader use of the computer----- Baby steps become bigger steps in time....

From: Tommy B. McDonell (tbr202@nyu.edu)
Date: Fri Feb 09 2001 - 16:47:28 EST

Hi. At Marymount and other places BB is used for both online courses where there is only one or no ftf meeting and as an auxillary to regular classes. My concern with this is though and it isn't just about BB that we seem as educators to only think about online courses through the Internet or computer conferencing. It is as if it is the only technology that people think about. And while online courses are good for students whose schedules don't fit traditional schools or for classes not traditionally taught in a program, I'm not sure that technology works for all classes.

I personally am finding it difficult to come up with assessing technology in language learning. Almost all the research I read is qualitative and a large part of the qualitative studies I read (I am not including your work in this problem, Mark, but I can't quote ONLY you in my dissertation work!) a large part of is anecdotal.

I think we need to do more real research into what technologies we are using and why we use them and if there are times when we would be better of using something else.

Mind you, alas, I'm not smart enough to figure out how to do that. I'm still trying to come up with my question for a doctoral thesis methodology!

Ideas?

From: Steve Rainey (srainey@mtnstatesgroup.org)
Date: Fri Feb 09 2001 - 17:42:00 EST

As a ESL teacher in a program for adult refugees in Boise, Idaho, I find this topic fasinating. Several years ago I became excited about CALL and struggled to get a computer lab incorporated into our program. What has become really exciting are the unexpected benefits of our computer program. What started out as an attempt to supplement traditional literacy skills turned completely around in many cases. The computer has become the true start of not only literacy skills, but language acquisition overall. In our program, the computer seems to provide the kind of non threatening environment that is helpful to all learners, but really essential to survivors of trauma. Our approach to the computer lab is different from many programs in that it is not at all a replacement for the 'listening lab'. It is its own learning environment, to which the classroom is as much the support vehicle as the lab is for the classroom. The best/most difficult step for us was just that - to rid ourselves of the preconception that the computer 'lab' was just the next step in 'language labs', and to allow it the identity it needs in the 'information age'.

From: Mark Warschauer (markw@uci.edu)
Date: Fri Feb 09 2001 - 20:23:56 EST

Thanks for your comments, Steve. Could you elaborate more? What sort of activities do you carry out there that provide such a motivating and non-threatening environment? What is the computer lab's identity?

From: Tommy B. McDonell (tbr202@nyu.edu)
Date: Fri Feb 09 2001 - 20:34:35 EST

Also, how is this lab set up? Tommy

From: KathleenBombach@aol.com
Date: Mon Feb 12 2001 - 21:57:51 EST

I think you have hit on several issues in education right now (not just adult education). One is adherence to a strict linear interpretation of scope and sequence (you cannot learn 'a' until you learn 'b' and 'c') that leads to the creation of artificial barriers to learning and progressing. It is based in the concept of tabula rasa and in a misunderstanding of how we learn. Learners cannot touch a computer until they learn ABC--they're not ready for it.

The next is the fear that teachers who are not computer users have of computers, which reflects more than just lack of professional development. How many of you learned everything you know about computers and the Internet from classes? Probably none (you may have started in a class, but you then became largely self-taught, yes?). I myself had a 20 minute demonstration of word processing eight years ago, and I took it from there.

There is also a fear on the part of some that they will become obsolete as teachers, replaced by computers. Put in other words, I think it is a gut fear that the learners will no longer need the teacher if the learner can start directing and controlling his or her own learning through technology. We all think we want independent learners in control of their own learning, but subconsciously we are afraid. Through technology, learners can discover what they want to learn in fields in which we have no knowledge-based superiority. The hegemonic position of the teacher is changed. We can no longer control the definition of what learners can learn and cannot learn ('Are ready to learn' or 'need to learn.')

And there is truth to that. When I want to learn new software, I pick up a book and learn by doing. When I want to learn about disease microbiology I do an Internet search. In the past, I would have enrolled in a class at the university and paid tuition. When my son brings home a textbook chart of the atomic table, I go online and find him one that has a dozen additional elements that his teacher had never heard of.

Do we fear that our learners will be able to do the same thing when we say they are not ready for computers?

From: rosie (rmaum@yahoo.com)
Date: Tue Feb 06 2001 - 16:22:33 EST

What an honor to have you with us, Dr. Warschauer!!!
I would be interested in discussing issues of learning/teaching ESL over the Internet, and particularly the sociocultural impact that such an approach/medium/literacy has on both learners and instructors. I think it would be interesting to tackle also the issue of how does the learner-teacher relation change (or does it?) when they interact over the cyberspace. Do immigrants' and refugees' values and attitudes who learn English over the Internet change? Do instructors' values and attitudes toward their learners change? The focus would be on learners and instructors in non-academic adult education programs.
Thank you!

From: Mark Warschauer (markw@uci.edu)
Date: Tue Feb 06 2001 - 17:47:37 EST

Hi Rosie. My own research on this has been mostly focuses in academic units or with learners at large. I've found disparate results. It seems that Internet use tends to foster more autonomy and control among learners, but it depends a great deal on the teacher's own approach. I would be interested from those of you who have taught in non-academic adult education programs as to what you've observed.

ps A couple of articles where I talk much more about teacher-student relations are found at...
http://www.gse.uci.edu/markw/heterotopias.html
http://www.gse.uci.edu/markw/online.html

From: Tommy B. McDonell (tbr202@nyu.edu)
Date: Fri Feb 09 2001 - 12:16:58 EST

Mark, I have some questions for you that are different from those we have been discussing in literacy. I will list them below.

I am interested in what you think about those colleges and universities who have jumped onto the ed tech bandwagon to teach through blackboard.com and or webct. My college is using BB but I find that while their intentions are the very best I worry about both the evaluation of this use and about the digital divide.

This brings me to a second question. On other boards I am on (listservs) the question is how to evaluate technology. I have a fear that people tend to evaluate how students (esp college and adults) use the technology rather than produce language.

I wondered if you might address assessment.

From: Mark Warschauer (markw@uci.edu)
Date: Fri Feb 09 2001 - 12:31:28 EST

Tommy, it's hard for me to answer your first question, since I'm not sure of the context. Are these being used as supplements to regular courses? Are they being used for special online courses? Who are the target audiences? Are you concerned that by offering more learning opportunities online the college is excluding those who don't have home Internet access?

As for the second question, yes, I agree with you that the most important evaluation has to do with learning. This can be done in all the conventional ways, plus the online component also provides a lot of new opportunities for evaluation. The permanent record of communications provides excellent data for evaluation, especially of language use and writing.

Anyway, there are lots of kinds of assessment, for different purposes, but I do agree with you that the impact on learning has to be kept at the forefront.

Thoughts?

From: Hacker, Emily (EHacker@fegs.org)
Date: Wed Feb 14 2001 - 10:12:49 EST

Hi All:

This discussion has been great. Let's keep it going for Mark's last two days with us. If you've been saving up any questions for Mark, please ask them by Friday. In the meantime, below are a list of ESOL web sites that a subscriber asked me to share with you. They were originally posted on the CTCNet (Community Technology Centers' Network) National Discussion List.

Mark, how do you select and evaluate web sites for ESOL learners? Can you give us an example of one or two web sites that you recommend for use with language learners? What specifically makes these sites work, in your opinion? Can you give us an example of how you would use the site(s) with learners?

Thanks.

http://www.englishpage.com
They have an on-line newsletter,grammar review and 15 English-foreign language dictionaries. (including Spanish, Japanese, Chinese and Arabic)

http://www.study.com
English for the Internet Homepage. they have an newsletter, English, listening and speaking. Grammar and writing, plus a resource page.

http://www.rong-chang.com
the ESL Homepage this includes and Encarta dictionary where you can click to hear pronunciations.

http://www.linguistic-funland.com/k-12.html
the Linguistic Funland web page they have a few ESL sites

http://www.edutel.org
the "Community Net" has English and Spanish versions of their webpages for lessons in earth sciences etc.

http://www.englishday.com
Learn English-have fun!!!! this website has wordgames like crosswords, hangman, ESL wordsoup and English tests.

http://www.freeEnglish.com
28 lessons in English including grammar,spelling,reading,listening and vocabulary. A program called English Pro tutorial.

http://www.elfs.com
English Learning Funsite-free (the website has 3 cute elves on the homepage)

From: Mark Warschauer (markw@uci.edu)
Date: Thu Feb 15 2001 - 16:02:30 EST

I would like to thank, Emily for having given me the opportunity to join in your discussions the last couple of weeks. It's been a very good learning experience for me.

I know that this forum and discussion is ongoing, but I would like to raise some conclusions based on the last couple of week's discussion, and then suggest a few resources.

One valuable lesson is that there is not a single construct of "literacy" but that there are many literacies, i.e., many different types of reading, writing, and interpreting that involve different genres, styles, media, formats, etc.

A second lesson, closely related to the above, is that literacy instruction must correspond to the needs of learners, i.e., we should strive to teach the kinds of literacies that particular learners need. This is especially important regarding the use of new technologies. New technologies can be valuable for many learners, but not necessarily for all. Excellent examples were brought up of elderly non-readers who may have very different priorities than learning how to surf the web.

A third lesson is that literacy is a moving target, depending in part on what's deemed valuable in particular societies. New information and communication technologies are expanding the requirements of literacy, both for the workplace and for full partication in civic life. Skills such as finding and interpreting online information, skimming and scanning on computer, or communicating via email, are important new literacies that many learners will value and need.

A fourth lesson is that, for many learners, the integration of technology can be a highly motivating experience, especially when it strengthens learners own autonomy. Examples were given of project-based learning that allow learners to pursue their own interests and concerns while learning new language and technology skills.

A fifth lesson is that integration of technology can be difficult and demanding, and depends a lot on teacher preparation. Teachers needs a lot of support and preparation to be able to integrate technology well, and that this kind of support and preparation should be developed as part of a successful program.

As for further resources, let me suggest a few:

(1) The Brooklyn Public Literacy Program has put together an excellent Technology Toolkit. I understand that it will soon be available on ERIC. (For further information, contact list member
Susan O'Conner <S.Oconnor@BrooklynPublicLibrary.org>.

(2) Many of you might already be familiar with Susan Gaer's Website with lists of technology-based projects used with adult ESOL learners
(http://www.otan.dni.us/webfarm/emailproject/email.htm)

(3) You might also be familiar with David Rosen's list of online resources for Adult Literacy, Basic Education, and ESOL
(http://www2.wgbh.org/mbcweis/ltc/alri/LiteracyList.html).

(4) Those working with ESOL learners in school settings might find of interest my new co-authored book, Internet for English Teaching, available from TESOL Publications (http://www.tesol.org)

(5) I also edit an email news service called Papyrus News where I send out a few messages a week on topics I'm interested in, which include, among other things, the impact of new technologies on language, literacy, and education. Further info at
<http://www.gse.uci.edu/markw/papyrus-news.html>

Mark Warschauer
Department of Education, University of California, Irvine
markw@uci.edu, http://www.gse.uci.edu/markw

From: Tommy B McDonell (tommy.mcdonell@nyu.edu)
Date: Thu Feb 15 2001 - 16:50:31 EST

I'm sure everyone is like me, Thanks Mark and Emily!!!!

From: Mark Warschauer (markw@uci.edu)
Date: Fri Feb 16 2001 - 14:42:56 EST

(I sent this yesterday but I was told there was a problem with the server, so I'm resending--excuse me if anyone receives it twice.)

Those are difficult questions, Emily, because ESOL learners is such a broad category, and there are also such a great variety of teaching situations represented in this particular list community (library tutoring, formal adult classes, etc.)

Most of the sites that I've used are not suitable for non-readers and very limited readers. If others have suggestions in that regard, they can pass them on.

I think sites can only be selected with particular goals in mind. For example, if you want your students to have an opportunity to communicate with other learners around the world, then's Dave's ESL Cafe (http://eslcafe.com) is a good site for its chat and discussion forums. (You could ask a learner to participate in a discussion forum and report back about it.) If you want your students to have experience searching, browsing, and skimming through a site to get particular kinds of information, then the Internet Movie Data Base (http://imdb.com) can be a good location (again, for inermediate+ readers). (You could ask learners to search for information on their own favorite movies, or to complete a "scavenger hunt" where they gather information about particular movies.)

One good site for ESOL teachers is NETEACH-L (http://www.ilc.cuhk.edu.hk/english/neteach/main.html) -- linked to a listserv discussion of ESL teachers discussing the Internet.

From: Hacker, Emily (EHacker@fegs.org)
Date: Fri Feb 16 2001 - 16:24:57 EST

Hello Mark:

On behalf of the NIFL Technology and Literacy Discussion List, I want to thank you for your participation in our discussion over the past two weeks. Several important issues came up which I imagine will continue to be discussed on the list for some time. The issue of introducing computers to beginning readers and language learners - when and how - is a key issue, as you discovered. The contributions that you and several list subscribers made on that subject have been very valuable. I hope you will consider visiting again sometime and will consider the Technology List to be a resource that you can use in your teaching and research.

 

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